Being awarded Healthcare Business of the Year and having now multiple awards for our customer care we are constantly thinking of ways to “up our game” and better our customer and staff experience.
Over the past number of weeks we have been working on populating information regarding our team and clients on to a software program and we are now at the exciting stage of its launch.
Our new program, Malinko will enable us to track the shifts efficiently for our staff and customers, have information at our fingertips during on call and also aid us to run reports to ensure compliance with current legislation.
Each member of the team have been placed on to the program and they too can have access via the website or via our very own Malinko app for those with a smart phone.
This will allow shifts to be sent out to staff the very minute they come in and gives the staff the opportunity to respond and select those that catch their eye. Our staff will also be able to see the list of shifts that they have booked as “live” information and will be notified immediately through the app when any changes occur.
This is a great program and very easy to use but those that do not own a smart phone, need not panic, we will continue to use our existing methods of offering shifts for those that do not have the app however we would rather spend the time on the phone chatting and making time for you rather than simply calling with shift offers.
Further information will be available from the website: www.my.malinkoapp.com
Simon and Matthew will be in touch in the forth coming weeks regarding setting up your unique account with us and Malinko so you can enjoy the benefits of The Future of Shift Booking!
